Responsible Gaming at 7fb

7fb is committed to providing a safe, fair, and enjoyable betting environment for all players in Bangladesh. Gaming should always be entertainment — never a source of stress or financial harm.

🔞 21+ Only ⏱️ Time-Out Tools 💳 Deposit Limits 🚫 Self-Exclusion

Our Player Protection Tools

Every 7fb account comes with built-in controls to help you keep your gambling habits healthy and within your personal limits.

Deposit Limits Set a daily, weekly, or monthly deposit cap on your 7fb account. Once your chosen limit is reached, no further deposits can be made until the period resets. This helps you stay firmly within your entertainment budget without second-guessing yourself mid-session.

Session Time Limits Define how long you want to play in a single sitting. When your session time is up, 7fb will notify you and, if you choose, log you out automatically. Taking regular breaks is one of the most effective ways to maintain perspective and play responsibly.

Time-Out / Cooling-Off Period Need a short break from gambling? Activate a time-out on your account for 24 hours, 48 hours, one week, or one month. During a time-out, your account is suspended from all gaming activity. You can resume after the period ends with no penalty.

Self-Exclusion If you feel gambling is becoming a serious problem, you can request a full self-exclusion from 7fb. Self-exclusion locks your account for a minimum period of six months, with options to extend up to five years. During self-exclusion you will not receive any marketing communications from us.

Loss Limits Set a maximum loss threshold over a chosen period. When your net losses hit that limit, your account is restricted from placing further bets until the limit period resets. Loss limits give you a hard boundary that cannot be overridden in the heat of the moment.

Direct Support Access Our responsible gaming support team is available seven days a week. If you are concerned about your own gambling or that of someone close to you, reach out to us at [email protected]. We will respond promptly and treat every enquiry with complete confidentiality.

How to Use These Tools

Activating any of the following controls is quick and takes effect immediately on your 7fb account.

Setting a Deposit Limit

Log in to your 7fb account and navigate to the Account Settings section. Under "Responsible Gaming Controls", select "Deposit Limits" and choose your preferred period — daily, weekly, or monthly. Enter the maximum amount in BDT (Bangladeshi Taka) you are comfortable depositing during that period. The limit takes effect immediately. To increase a deposit limit, a 24-hour cooling period applies before the change goes live, giving you time to reconsider. Reducing a limit takes effect instantly.

Activating a Time-Out

In your Account Settings under "Responsible Gaming Controls", select "Time-Out". Choose a duration: 24 hours, 48 hours, 7 days, or 30 days. Your account will be suspended from all gaming and betting activity for that period. You will not be able to log in or place bets. Any pending bets placed before the time-out will be settled normally. At the end of the period, you may resume playing at your own discretion.

Requesting Self-Exclusion

Self-exclusion is our most comprehensive player protection measure. To apply, contact our support team directly at [email protected] with the subject line "Self-Exclusion Request". Your account will be locked within 24 hours of your request being received. The minimum self-exclusion period is six months. During this time, your account cannot be reopened under any circumstances, even at your own request. When the exclusion period ends, you may contact us to discuss reinstatement, which includes a mandatory review process.

Configuring a Loss Limit

Under "Responsible Gaming Controls" in your account settings, select "Loss Limits". Set the maximum net loss you are willing to accept over a daily, weekly, or monthly period. When your losses reach this threshold, further bets are blocked for the remainder of that period. Like deposit limits, reducing a loss limit takes effect immediately, while any increase requires a 24-hour review window before it is applied.

Are You Gambling Responsibly?

Ask yourself these questions honestly. If you answer "yes" to two or more, we strongly encourage you to reach out to our support team or activate a time-out or self-exclusion on your account.

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Take This Seriously

Problem gambling can develop gradually. Early recognition and action make a significant difference. These questions are adapted from widely accepted responsible gambling self-assessment frameworks.

Do you find yourself spending more money on gambling than you originally planned for a session?

Have you ever borrowed money or sold personal belongings to fund your gambling activity?

Do you feel restless, irritable, or anxious when you try to reduce or stop gambling?

Have you tried to chase losses — placing more bets to try to recover money you have already lost?

Has gambling caused conflict with family members, friends, or colleagues in Dhaka, Chittagong, or wherever you live?

Do you find it difficult to stop gambling once you have started, even when you told yourself you would only play for a short time?

Have you neglected work, study, or family responsibilities because of time spent gambling?

Our Commitment to You

Gambling as Entertainment, Not a Financial Strategy

At 7fb, we want every player across Bangladesh to approach gaming the same way they would approach any other form of entertainment — with a fixed budget, a time limit, and no expectation of guaranteed profit. Gambling outcomes are determined by chance. No betting system, strategy, or pattern of play can guarantee a win. Never gamble with money you cannot afford to lose, and never treat your 7fb account as a source of income.

Before you deposit, decide how much you are comfortable spending on entertainment that session — whether it is ৳500 or ৳5,000 — and stick to that figure. Use our deposit limit and loss limit tools to enforce that decision at the account level so that willpower alone does not have to do all the work.

Protecting Young People

7fb enforces a strict minimum age of 21 years for all registered players. We carry out identity verification checks on accounts to confirm that users meet this requirement. If you share a device with younger family members in your household, we strongly recommend keeping your 7fb account secured with a strong password that is not shared or stored in an accessible location. If you suspect that a minor has accessed or registered an account on 7fb, contact our support team immediately at [email protected] and we will investigate and take appropriate action without delay.

Recognising Problem Gambling Early

Problem gambling rarely announces itself overnight. It typically develops gradually, as recreational play begins to feel compulsive rather than enjoyable. Common early warning signs include betting with money set aside for household bills or essential expenses, feeling the need to keep gambling activity secret from family members, and experiencing mood swings tied to wins and losses rather than to other aspects of daily life. If these patterns sound familiar — whether for yourself or someone you know — please reach out to our team. We are here to help, not to judge.

Support Available in Bangladesh

If you feel that gambling is having a negative impact on your life or the life of someone close to you, please do not hesitate to seek help. Our 7fb responsible gaming support team can be reached at [email protected] seven days a week. We can help you activate account restrictions, process a self-exclusion request, or simply talk through the options available to you. For broader mental health and addiction support in Bangladesh, we encourage players to speak to a qualified healthcare professional or seek guidance through local community health services available in Dhaka, Chittagong, Sylhet, and other major cities.

Fair Play and Game Integrity

All games available on 7fb — including slots from Pragmatic Play and NetEnt, live dealer tables from Evolution Gaming and Ezugi, and sports betting markets — use certified random number generation or verifiably live gameplay. Outcomes are not manipulated. Return-to-player (RTP) percentages are published by the respective game providers and reflect long-term statistical averages across millions of rounds, not individual session outcomes. Understanding how RTP works helps set realistic expectations and supports more responsible play.

Keep Track of Your Time

It is easy to lose track of time during an engaging game session. Consider setting an alarm on your phone before you start playing to remind yourself when your planned session time is up. 7fb's session time limit tool can also handle this automatically at the account level.

Never Chase Losses

One of the most damaging gambling behaviours is chasing losses — increasing bets after a losing run in the hope of recovering the deficit quickly. This approach almost always makes the situation worse. If you find yourself tempted to chase losses, stop playing immediately and activate a time-out on your account.

Do Not Gamble Under the Influence

Alcohol, fatigue, or emotional distress significantly impair judgement and decision-making. Avoid placing bets when you are not in a clear, calm, and sober state of mind. Decisions made under these conditions often result in bets you would not otherwise have placed.

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Need to Talk? We Are Here.

Our responsible gaming team is available seven days a week. All enquiries are handled with complete confidentiality. There is no judgement — only support.

[email protected]

Please include "Responsible Gaming" in your email subject line for fastest response.

🔞 21+ Only — 7fb is strictly for adults aged 21 and above. Please gamble responsibly.

Play Smart. Stay in Control.

Responsible gaming is the foundation of everything we do at 7fb. When you are ready to play, our full range of games and sports markets is waiting — with your protection tools always active in the background.